Data Deletion Policy
Last updated: 21/6/26
Schedly respects your right to manage and delete your data. This page explains how to request deletion of your account and associated data, what is deleted, and how long it takes.
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1. How to Request Deletion
To request deletion of your account and associated data, you can:
- Email us at info@schedly.ai from the address linked to your account.
To protect your data, we may ask you to verify ownership of the account before processing your request.
If you connected a Facebook or Instagram account, you can also remove Schedly from that platform's app settings; doing so triggers deletion of the data we received from that platform.
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2. What Data Is Deleted
Once your request is verified, we will:
- Delete your account information, including your name, email, and profile details.
- Delete all content and settings stored in your Schedly account.
- Remove all data and access tokens retrieved from your connected platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok, YouTube).
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3. Data We Retain
We may retain a limited amount of data where we are legally required or permitted to, including:
- Transaction and billing records, for tax and accounting obligations under law.
- Records needed for fraud detection, security, and the establishment or defense of legal claims.
Retained data is kept only for as long as necessary and is then deleted.
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4. Timeline
We process deletion requests within 14 business days. Data may persist in secure backups for a short additional period before being permanently purged. You will receive a confirmation email once the process is complete.
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5. Your Rights
Deletion is part of your right to erasure under the GDPR. You.
For any data deletion inquiry, contact us at info@schedly.ai .